Refund & Return Policy
At Sleepy Chic, customer satisfaction is important to us.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
- Item must be unused and unworn.
- Item must be in original packaging.
- All tags must remain attached.
- Proof of purchase is required.
Non-Returnable Items
For hygiene reasons, the following cannot be returned:
- Used sleepwear
- Worn loungewear
- Items with removed tags
- Sale or clearance items
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery at:
Email: support@sleepy-chic.com
Refunds
Once your return is received and inspected:
- Approved refunds are processed within 5-7 business days.
- Refunds are issued to the original payment method.
- Shipping charges are non-refundable.
Exchange
We currently offer exchanges only for defective or incorrect products.